Privacy Policy kfc99

Kfc99 collects your personal information through several different means throughout your use of our platform. We only collect information that is genuinely necessary to provide a safe, efficient, and responsible service to all our members.

Information you provide directly:

• Full name as stated in a valid identity document.
• Date of birth for age verification and legal compliance purposes.
• Active email address for account communications and important notifications.
• Malaysian mobile number for two-factor authentication (2FA) and customer support.
• Current residential address for identity verification (KYC) purposes.
• Bank account or e-wallet details (account number, bank name) for processing deposits and withdrawals.
• Copies of identity documents such as a national ID (MyKad) or passport for the KYC process.

Information collected automatically:

• IP address and geolocation data for location verification and fraud prevention.
• Device information including device type, operating system, and browser version.
• Game session data including date, time, game type, and wagering amounts.
• Deposit and withdrawal transaction history within the platform.
• Cookie data and similar tracking technologies to enhance the user experience.

Every piece of information we collect is used for a clear and lawful purpose. kfc99 does not use your data for any purpose not stated in this privacy policy without obtaining your consent first.

For marketing and promotional purposes, we will only send you communications if you have given your consent during registration or subsequently through your account settings. You may withdraw this consent at any time by contacting our support team.

Kfc99 takes our responsibility for the confidentiality of your personal data seriously. We does not sell, rent, or trade your personal information to any third party for their own commercial purposes.

However, there are certain situations where we may need to share your information with carefully selected third parties:

• Payment Service Providers: Transaction details that need to be shared with payment processors such as FPX, DuitNow, and e-wallets to complete your deposits and withdrawals.
• Technology Service Providers: Third-party companies that help us operate the platform, analyze data, and provide support services — all bound by strict confidentiality agreements.
• Regulatory Authorities: When required by law or court order, we may be required to disclose certain information to relevant law enforcement agencies or regulatory bodies.
• Fraud Prevention: In cases where we suspect fraudulent activity or money laundering, we reserve the right to share relevant information with the responsible authorities.

Kfc99 continuously invests in sophisticated security infrastructure to ensure your personal data is protected from unauthorized access, leaks, or misuse. The technical measures we employ include:

• Data encryption in transit: All communications between your browser and our servers are secured with TLS 1.3 encryption — the latest security technology that supersedes traditional SSL.
• Data encryption at rest: Sensitive data such as bank account information and identity documents are stored in encrypted format using AES-256 algorithms.
• Two-factor authentication (2FA): Members are encouraged and may activate 2FA for an additional layer of protection when logging in to their kfc99 account.
• Continuous threat monitoring: Our intrusion detection system (IDS) operates around the clock to identify and neutralize cyber threats before they can compromise your data.
• Regular security audits: kfc99 conducts regular penetration testing and security audits by qualified independent security firms.
• Role-based access control: Our staff can only access data relevant to their duties, and every access is recorded in an immutable audit log.

The kfc99 platform uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and ensure account security. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use our platform to help us improve website speed and performance.
• Functional Cookies: Saving your preferences such as language, region, and display settings to provide a more personalised experience.
• Analytics Cookies: Helping us understand overall usage patterns through aggregated and anonymised data for product improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality or user experience of the kfc99 platform.

Kfc99 retains your personal information only for as long as necessary to fulfill the purposes stated in this privacy policy, or as required by applicable laws and regulations.

• Active account data: Retained for the duration of your membership and until the account is officially closed.
• Financial transaction records: Retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysia's AML and tax legal requirements.
• KYC documents: Retained for a minimum of 5 years after your business relationship with us ends.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Aggregated analytics data: May be retained for longer periods in anonymised formats that cannot be attributed to any specific individual.

Once the retention period expires, your personal data will be securely deleted or converted to an anonymized format that cannot be identified. This deletion process is carried out under strict security procedures to ensure no data can be recovered.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by kfc99. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact our privacy team via email at [email protected] or via live chat within the platform. We will process your request within 30 working days after your identity has been verified.

The kfc99 platform is exclusively for users aged 18 years and above. We do not intentionally collect, store, or process any personal information from individuals under the age of 18.

If we discover that personal information of a child has been collected without our knowledge, we will immediately take the following steps:

• Suspending the account immediately while conducting an investigation.
• Securely deleting all personal information of the minor from our systems.
• Reporting the incident to the relevant authorities where necessary.

Kfc99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version of the Privacy Policy will always be available on this page, with the "last updated" date displayed at the top.

When we make material changes to this policy, we will notify you through one or more of the following methods:

• A prominent notice at the top of the privacy policy page.
• Email to the address registered in your account.
• In-app notifications within your kfc99 mobile app.
• A pop-up notification will appear at your next login after any amendments are made.

Your continued use of the kfc99 platform after any amendments are published indicates your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we manage your personal information.

If you have any questions, concerns, or complaints regarding kfc99's Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our privacy team is ready to assist you.

We are committed to resolving any privacy concerns you may have fairly and transparently. If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory authority.